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Contact BandMix Customer Service

BandMix Phone Numbers and Emails

Toll-Free Number:

  • (877) 569-6118
Call customer service

BandMix Email:

support@bandmix.com
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How to Contact BandMix?

Most Popular Number:

(877) 569-6118
Total calls: 67 Last call: Jun 17, 2025
author avatar
PissedConsumer Reporter

BandMix customer service can be contacted through their toll-free phone number, 1-877-569-6118. This BandMix contact number is open for various concerns relating to account issues like activation and cancellation, account information management, and payment and charge concerns. Call support has always been useful for clients seeking instant help with inquiries. The official address for BandMix support is Echo Media Inc., 120 Suburban Rd. STE 201, Knoxville, Tennessee 37923, United States, where formal correspondence may also be sent.

If you prefer BandMix email support, reach out to support@bandmix.com. This BandMix email should be used if you want assistance with price inquiries, gift card maintenance, posting on the Musicians Blog, and issues relating to signing in or signing up on their platform. Email support is preferable for less pressing issues requiring thorough explanations.

For online support, the BandMix website also offers an indirect contact method for the support staff. Head into the support section and access the contact form by clicking "Contact Support." Once opened, you must input your name, email, and the subject of the inquiry. Finally, in the message section, give detailed information. Once you have completed the contact form, click "Submit," and your request will be sent to the support team. BandMix customer service invites users to send their questions, comments, or ideas, making it a great option to collect feedback or raise detailed inquiries.
By providing various ways for BandMix support to communicate and ways to reach them via phone, email, or BandMix account, the company ensures its clients can easily reach out for help with issues or inquiries in a manner convenient to them.

BandMix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BandMix Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call BandMix is 8775696118.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call BandMix mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

BandMix Website:

BandMix Help Center:

Corporate Office Address:

Echo Media Inc
120 Suburban Rd. STE 201
Knoxville, Tennessee 37923
United States

BandMix Customer Service Reviews

2.3 / 5
Poor
Xylina Muy
I can't get a refund because their customer service number doesn't work. This is fraud!!!

Already wrote what happened. I hope Bandmix gets sued out of existence!

Don't fall for this! ...
***

Jaxsen Ejv
Want to upload a video to my profile

Still looking for procedure to download a video to my profile. I have a video of myself playing an singing at a event.

How Good is BandMix's Customer Service?

Elbert Ufn
Elbert Ufn
Feels Disappointed | Nov 15, 2024

Noone ever responded to my email. I tried to call the phone number twice. Got a busy signal first time. Got a could not connect the second time. I will tell all my band friends to avoid this service

Read full quote
Kenny w Ewc
Kenny w Ewc
Feels Disappointed | Aug 29, 2024

Still never got an answer to my question

Read full quote

Summary of BandMix Customer Service Calls

67 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BandMix?

Account Question:

  • “Want to sign up.”
  • “Account Problems”
  • “Need to delete account, cannot remember login email/username”

Activation/ Cancellation Question:

  • “I canceled my subscription and you are still billing me .”
  • “I would like to cancel”
  • “I have cancelled subscription and got chsrged again”

Request for Information Question:

  • “Need to speak with a real person please asap”
  • “Question about payment”
  • Business question.

Payments and Charges Question:

  • “Unauthorized withdrawal”
  • “Billing”
  • “No acknowledgment of payment”

Refund Question:

  • “Refund for charge”
  • “Refund”
  • “Need refund”

Product/ Service Question:

  • “Technical problems”
  • “Edits to profile are not working”

Website/ Application Question:

  • “App not working”

Other Question:

  • “Bandmix effectiveness”
  • “Lost music”
  • “Suppirt”

Compare BandMix Customer Service To

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